End-of-Life Products

Aerohive will, from time to time, have products that reach the end of their life or product lifecycle. Aerohive follows a distinct process for these end-of-life products, starting with a communication that goes to customers and channel partners announcing an end-of-product sale six months after the end-of-life announcement. After an end of sale, the product will be supported for five more years. However, after five years it will be categorized as an end-of-life product, and at that point Aerohive will cease to provide bug fixes and offer replacement hardware.

The following products have all been announced as end-of-sale products:

Access Points

       

Product

Announcement

End of Sale

End of Support

Replacement Product

AP20

October 4, 2010

April 4, 2011

April 4, 2016

AP121

AP28

October 4, 2010

April 4, 2011

April 4, 2016

AP170

AP110 January 27, 2014 July 26, 2014 July 26, 2019 AP121
AP120 April 19, 2013 October 18, 2013 October 18, 2018 AP121

AP320

November 15, 2012

May 15, 2013

May 17, 2017

AP330

AP340

November 15, 2012

May 15, 2013

May 17, 2017

AP350

Switches

       

Product

Announcement

End of Sale

End of Support

Replacement Product

SR2024 April 7, 2014 April 7, 2014 Not Announced - tied to SR2024P SR2024P

Management

       

Product

Announcement

End of Sale

End of Support

Replacement Product

HiveManager 1U Appliance April 19, 2013 April 19, 2013 April 19, 2016 HiveManager NMS Virtual Appliance or HiveManager 1U High Capacity Appliance

HiveManager 2U NMS Appliance

November 15, 2012

November 15, 2012

November 15, 2017

HiveManager NMS Virtual Appliance

GuestManager February 12, 2013 February 12, 2013 February 12, 2016 ID Manager

Support

       

Product

Announcement

End of Sale*

End of Support

Replacement Product

Incident Packs

October 2, 2010

April 4, 2011

April 4, 2011

Standard support contracts

*End of Sale occurs on the dates indicated or when inventory for the product is no longer available, whichever is sooner.