End-of-Life Products

Aerohive will, from time to time, have products that reach the end of their life or product lifecycle. Aerohive follows a distinct process for these end-of-life products, starting with a communication that goes to customers and channel partners announcing an end-of-product sale six months after the end-of-life announcement. After an end of sale, the product will be supported for five more years. However, after five years it will be categorized as an end-of-life product, and at that point Aerohive will cease to provide bug fixes and offer replacement hardware.

The following products have all been announced as end-of-life products:

Access Points

          

Product

Announcement

End of Sale

End of Support

Last OS Support

Replacement Product

HiveAP 20

October 4, 2010

April 4, 2011

April 4, 2016

3,4

HiveAP 120

HiveAP 28

October 4, 2010

April 4, 2011

April 4, 2016

3,4

HiveAP 120

Support

          

Product

Announcement

End of Sale*

End of Support

Last OS Release

Replacement Product

Incident Packs

October 2, 2010

April 4, 2011

April 4, 2011

N/A

Standard support contracts

*End of Sale occurs on the dates indicated or when inventory for the product is no longer available, whichever is sooner.