COOKIE POLICY

Last Modified: May 21, 2018

  1. WHAT ARE COOKIES?A cookie is a small data file that is placed on the hard drive of your computer, tablet, smartphone or other device when you visit a website. When we refer to cookies, we include other similar technologies, such as flash cookies, pixel tags, web beacons or bugs (including transparent or clear gifs). Some cookies are functional and enable additional functionality when a user accesses the website (e.g. saving user preferences or language suggestions). Other cookies are non-functional, but allow us and third-party technology platforms to serve you with tailored messages and advertising relevant to a user’s interests. We use cookies to keep track of how you use our website and services, so we may provide a personalized service.

    We do not place cookies on your computer hard drive until you elect to use our website after our cookie banner displays.

  2. WHAT TYPES OF COOKIES DO WE USE?We use the following types of cookies:
    • Required Cookies: Cookies that are required for you to operate and navigate our website, and use certain features. We store these cookies for the duration of your visit on our website.
    • Functional Cookies: Cookies that allow us to measure how you access and use our website, so we may improve performance. These may include cookies a third party places on our behalf.  We store these cookies for up to two years.
    • Marketing Cookies: Cookies that allow us to serve targeted advertising or third-party content to you on our website. These cookies allow us to share your information (e.g. what products and services you viewed on our site with our advertising platforms so you will be presented with more catered advertisements. We store these cookies for up to 365 days.
    • Interaction Cookies: Cookies that allow you to interact with your social media accounts or to submit reviews and feedback, share your opinions, comment on or rate our products or services and chat with our customer service agents. These cookies may also track your interaction on social media platforms.  How long we store these cookies is set by the third-party vendor, like the social media platform or feedback platform, but we may store them up to two years.

    For more information about the cookies we deploy, the purposes, and how to control the use of cookies on your device, please see the table below.  You can also learn more about cookies and set cookies preferences from allaboutcookies.org, www.aboutads.info/choices/, and www.networkadvertising.org.

  3. WHAT INFORMATION IS PROCESSED?We use our cookies and other tracking technologies to collect persistent identification numbers to enable our website to recognize you as a repeat visitor and apply your settings and preferences you set on our website, and collect actions you take on our website and your browsing history.  We will process your information in the EU and in the United States, in accordance with our Privacy Policy here.
  4. HOW WE DEPLOY COOKIESCookies helps us deliver an effective and personalized online service to you.

    Our Cookies. We deploy cookies to help us to identify and track how users navigate and use our website, to enable some of the features within the website that may be beneficial to you (e.g. allow you to adjust language preferences or advertising settings), and to recognize you when you return to certain pages of our website (this speeds up your access to the website, as you do not have to log in each time).  We also use cookies to carry out research and statistical analysis to help improve our content, products and services and to help us better understand your requirements and interests, to make your online experience more efficient and enjoyable.  We may also use technologies, such as our own cookies, to provide you with personalized and interest-based advertisements and marketing materials as well as third-party content tailored to your interests. We provide further information in the table below.

    Third-party cookies. We may also use cookies issued by third parties to track the websites you visited before and after visiting our website or search terms you used immediately prior to visiting our website.  This helps us improve our online profile and tailor advertising to you.  We may also use such cookies to display content from third parties.  You will find additional information about these cookies in the table below. The third-party suppliers are responsible for the cookies they set on our site. If you want further information please go to the website for the relevant third party.

  5. LEGAL BASIS FOR PROCESSINGThe information we obtain from our use of cookies may contain your personal information but only where you voluntarily provide it (e.g. by completing an online form or entering your email address into a subscriber box) or where you purchase goods or services from us.  We will process your personal information we obtain from Required Cookies based on our legitimate interests.  We will process your personal information we obtain from Functional, Interaction, and Marketing Cookies, based on your consent.  For more information about how we process your personal information, please visit our Privacy Policy here.

    By continuing to browse on our website after our cookie banner displays, you consent to our deployment of cookies and use of your personal information as described in this Policy. If you do not wish to accept cookies from our website, or would like to stop cookies being stored on your device in the future, you can change the cookie settings in your web browser. See the “Help” section in your browser menu for guidance how to do this. Note that changing cookie settings may affect certain features within this website. You can also set cookie preferences at allaboutcookies.org, www.aboutads.info/choices/, and www.networkadvertising.org and by following the links provided below.

    If you have any questions about our use of cookies or other technologies or this Policy, you may email us at privacy@aerohive.com.


Party Setting Cookie Type of Cookie Purpose / Functionality More Information
Aerohive Required These cookies are used to determine the language preference, so we can provide better user experience across different geographic locations.
Google Analytics Functional Google Analytics is a site analytics tool that provides insight on user behavior. We use it to better understand how visitors are using our site so we can improve and optimize our website, creating the best possible experience. More info about Google Analytics cookies can be found here. To opt out, please visit here.
Facebook Marketing Facebook uses cookies to help us understand the kinds of people who like our Facebook page enabling us to provide more relevant content and develop features that resonate with our users. More info about Facebook cookies and how to control your settings can be found here.
Google Tag Manager Required Google Tag Manager is a tag management system created by Google. We use it to load various scripts into our website pages. More info about Google Tag Manager can be found here.
LivePerson Required LivePerson is a chat platform used across aerohive.com website allowing a real-time discussion with visitors aiming to improve customer service. More info about LivePerson can be found here.
Pardot Marketing Pardot is a marketing automation platform provided by Salesforce. We use it to send out all emails as well as to store all data from successful form fills across our website. More info about Pardot can be found here.
Google/DoubleClick Marketing We use Google advertising products and its scripts to collect data for building remarketing lists based on visitor behavior on the website, as well as measuring advertising effectiveness. More info about Google / DoubleClick advertising cookies can be found here. To control your settings, please click here.
Bing Ads Marketing We use Bing Ads advertising products and its scripts to collect data for building remarketing lists based on visitor behavior on the website, as well as measuring advertising effectiveness. More info about Bing Ads advertising cookies can be found here.
LinkedIn Ads Marketing We use LinkedIn Ads advertising products and its scripts to collect data for building remarketing lists based on visitor behavior on the website, as well as measuring advertising effectiveness. More info about LinkedIn Ads advertising cookies can be found here. To control your settings, please click here.
AppNexus Marketing We use AppNexus advertising products and its scripts to collect data for building remarketing lists based on visitor behavior on the website, as well as measuring advertising effectiveness. More info about AppNexus advertising cookies can be found here. To opt out, please click here.
Choozle Marketing We use Choozle advertising platform and its scripts to collect data for building remarketing lists based on visitor behavior on the website, as well as measuring advertising effectiveness. More info about Choozle advertising cookies can be found here.