End-of-Life Products

Aerohive will, from time to time, have products that reach the end of their life or product lifecycle. Aerohive follows a distinct process for these end-of-life products, starting with a communication that goes to customers and channel partners announcing an end-of-product sale six months after the end-of-life announcement. After an end of sale, the product will be supported for five more years. However, after five years it will be categorized as an end-of-life product, and at that point Aerohive will cease to provide bug fixes and offer replacement hardware for the EOL product. Aerohive will, in the case of RMAs where a valid support agreement is in place, provide the official replacement model as stated in the Aerohive End of Life policy posted to Aerohive’s web site.