AEROHIVE MILESTONES FOR END OF LIFE POLICY
The foregoing policies apply for Aerohive hardware and software products and Client Service Offerings, as well as to derivatives products, across all sales regions and territories, and to all Aerohive end customers and partners.
END-OF-LIFE POLICY
Aerohive will, from time to time, have products that reach the end of their life or product lifecycle. Aerohive follows a distinct process for these end-of-life products, starting with a communication that goes to customers and channel partners announcing an end-of-product sale six months after the end-of-life announcement. After an end of sale, the product will be supported for five more years. However, after five years it will be categorized as an end-of-life product, and at that point Aerohive will cease to provide bug fixes and offer replacement hardware.
| -6 Months |
End of Life Announcement:
|
End of Development:
|
|
| T0 | End of Sale:
|
| +60 Months |
End of Support:
|
END-OF-LIFE PRODUCT LISTING
The following products have all been announced as end-of-sale products
| Product | End-of-Life Announcement | End-of-Sale | End-of-Support / End-of-Life | Replacement Product |
|---|---|---|---|---|
| AP20 | October 4, 2010 | April 4, 2011 | April 4, 2016 | AP122 |
| AP28 | October 4, 2014 | April 4, 2011 | April 4, 2016 | AP1130 |
| AP110 | January 27, 2014 | July 26, 2014 | July 26, 2019 | AP122 |
| AP120 | April 19, 2013 | October 18, 2013 | October 18, 2018 | AP122 |
| AP121 | February 1, 2017 | August 1, 2017 | August 1, 2022 | AP122 |
| AP141 | February 1, 2017 | August 1, 2017 | August 1, 2022 | AP122X (available December) |
| AP170 | July 6, 2015 | January 6, 2016 | January 6, 2021 | AP1130 |
| AP320 | November 15, 2012 | May 15, 2013 | May 15, 2018 | AP230 |
| AP340 | November 15, 2012 | May 15, 2013 | May 15, 2018 | AP245X |
| AP330 | November 18, 2016 | May 18, 2017 | May 18, 2022 | AP250 |
| AP350 | November 18, 2016 | May 18, 2017 | May 18, 2022 | AP245X |
| AP370 | April 5, 2016 | October 5, 2016 | October 5, 2021 | AP250 |
| AP390 | April 5, 2016 | October 5, 2016 | October 5, 2021 | AP245X |
| Routers | ||||
| BR100 | November 18, 2016 | May 18, 2017 | May 18, 2022 | XR200P (available in Q1’18) |
| BR200 | November 18, 2016 | May 18, 2017 | May 18, 2022 | XR200P (available in Q1’18) |
| BR200LTE | November 18, 2016 | May 18, 2017 | May 18, 2022 | XR200P (available in Q1’18) |
| BR200-WP | October 17, 2017 | May 17, 2018 | January 17, 2023 | XR200P (available in Q1’18) |
| Switches | ||||
| SR2024 | April 7, 2014 | April 7, 2015 | April 7, 2019 | SR2024P |
| Management | ||||
| Client Management | January 1, 2016 | January 1, 2016 | April 1, 2021 | N/A |
| GuestManager | February 12, 2013 | February 12, 2013 | February 12, 2016 | ID Manager |
| HiveManager 1U Appliance |
April 19, 2013 | April 19, 2013 | April 19, 2016 | HiveManager NMS Virtual Appliance or HiveManager 1U High Capacity Appliance |
| HiveManager 2U NMS Appliance | November 15, 2013 | November 15, 2013 | November 15, 2017 | HiveManager NMS Virtual Appliance |
| 1U-Appliance for HiveManager & Virtual Gateway | July 10, 2018 | January 7, 2019 | January 7, 2024 | HiveManager Virtual Appliance and VPN Gateway Virtual Appliance |
| Student Manager | September 8, 2016 | March 10, 2017 | March 10, 2022 | N/A |
| Support | ||||
| Classic (8×5) Support Program | June 9, 2016 | July 7, 2016 | July 7, 2016 | Universal 24/7 Support; please read announcement here. |
| Cloud-Enabled VPN Gateway | April 1, 2015 | April 1, 2015 | April 1, 2020 | VPN Gateway Virtual Appliance |
| Select Model Specific Support SKUs | June 9, 2016 | July 7, 2016 | July 7, 2016 | Universal 24/7 Support; please read announcement here. |
| Incident Packs | October 2, 2010 | April 4, 2011 | April 4, 2011 | Standard Support Contracts |