AEROHIVE MILESTONES FOR END OF LIFE POLICY

The foregoing policies apply for Aerohive hardware and software products and Client Service Offerings, as well as to derivatives products, across all sales regions and territories, and to all Aerohive end customers and partners.

END-OF-LIFE POLICY

-6
Months
End of Life Announcement:

  • Occurs 6 months before End of Sale
  • Includes dates for End of Sale and End of Support
  • May include replacement products
  • New quoting is discontinued
  • Existing quotes and new purchase orders will continue to be honored until End of Sale date
End of Development:

  • Development of new product features is discontinued
  • Existing feature set is fixed
  • Product is still supported with bug fixes, upgrades, and workarounds
T0 End of Sale:

  • Last day to accept orders
+60
Months
End of Support:

  • Occurs 5 years from End of Sale date
  • Discontinue troubleshooting and supporting products
  • Customers may need to upgrade or replace product

END-OF-LIFE PRODUCT LISTING

The following products have all been announced as end-of-sale products

Product End-of-Life Announcement End-of-Sale End-of-Support / End-of-Life Replacement Product
AP20 October 4, 2010 April 4, 2011 April 4, 2016 AP122
AP28 October 4, 2014 April 4, 2011 April 4, 2016 AP1130
AP110 January 27, 2014 July 26, 2014 July 26, 2019 AP122
AP120 April 19, 2013 October 18, 2013 October 18, 2018 AP122
AP121 February 1, 2017 August 1, 2017 August 1, 2022 AP122
AP141 February 1, 2017 August 1, 2017 August 1, 2022 AP122X (available December)
AP170 July 6, 2015 January 6, 2016 January 6, 2021 AP1130
AP320 November 15, 2012 May 15, 2013 May 15, 2018 AP230
AP340 November 15, 2012 May 15, 2013 May 15, 2018 AP245X
AP330 November 18, 2016 May 18, 2017 May 18, 2022 AP250
AP350 November 18, 2016 May 18, 2017 May 18, 2022 AP245X
AP370 April 5, 2016 October 5, 2016 October 5, 2021 AP250
AP390 April 5, 2016 October 5, 2016 October 5, 2021 AP245X
Routers
BR100 November 18, 2016 May 18, 2017 May 18, 2022 XR200P
BR200 November 18, 2016 May 18, 2017 May 18, 2022 XR200P
BR200LTE November 18, 2016 May 18, 2017 May 18, 2022 XR200P
BR200-WP October 17, 2017 May 17, 2018 January 17, 2023 XR200P
Switches
SR2024 April 7, 2014 April 7, 2015 April 7, 2019 SR2024P
SR2124P August 27, 2018 January 28, 2019 January 28, 2024 SR2324P
SR2148P August 27, 2018 January 28, 2019 January 28, 2024 SR2348P
Management
Client Management January 1, 2016 January 1, 2016 April 1, 2021 N/A
GuestManager February 12, 2013 February 12, 2013 February 12, 2016 ID Manager
HiveManager 1U
Appliance
April 19, 2013 April 19, 2013 April 19, 2016 HiveManager NMS
Virtual Appliance or
HiveManager 1U High
Capacity Appliance
HiveManager 2U NMS Appliance November 15, 2013 November 15, 2013 November 15, 2017 HiveManager NMS
Virtual Appliance
1U-Appliance for HiveManager & Virtual Gateway July 10, 2018 January 7, 2019 January 7, 2024 HiveManager Virtual Appliance and VPN Gateway Virtual Appliance
Student Manager September 8, 2016 March 10, 2017 March 10, 2022 N/A
Support
Classic (8×5) Support Program June 9, 2016 July 7, 2016 July 7, 2016 Universal 24/7 Support; please read announcement here.
Cloud-Enabled VPN Gateway April 1, 2015 April 1, 2015 April 1, 2020 VPN Gateway Virtual Appliance
Select Model Specific Support SKUs June 9, 2016 July 7, 2016 July 7, 2016 Universal 24/7 Support; please read announcement here.
Incident Packs October 2, 2010 April 4, 2011 April 4, 2011 Standard Support
Contracts